FAQ
1. How much is the shipping cost? Can I get free shipping?
We will offer FREE shipping for all orders.
2. Where do you ship the products purchased from this website?
All products in our website will be shipped from Contiguous United States.
3. Do I need to pay for tax if buy in this website?
No, you don’t have to pay for tax when you purchase from our website.
4. What shipping methods are available?
We will provide UPS or USPS delivery.
5. When can I expect to receive my order?
About 3-5 business days after shipment.
6. What payment methods do you accept?
We accept Visa, MasterCard, Discover, American Express credit cards and Paypal.
7. How do I change or cancel my order?
If you need to cancel or change your order, please contact us at us_telele@163.com.
8. How to apply for returns and refunds?
You can process a change to your order or cancel your order by contacting us: us_telele@163.com.
9. What can I do if there are problems related to the product?
If you find any problems after receiving the product, please contact us us_telele@163.com and we will help promptly.
10.Do you provide an after-sale warranty?
If you encounter problems in using products, please feel free to contact our after-sales team us_telele@163.com and we will provide free after-sales service.